We process orders as quickly as possible during business days (Monday to Saturday).

• Order Cutoff Time: 00:00 (GMT+10:00) Australian Eastern Standard Time (Sydney)
• Order Handling Time: 1-2 days (Monday-Saturday)
• Transit Time: 2-6 days (Monday-Saturday)
• Total Delivery Time: Estimated delivery time all destinations 3-8 business days

Orders placed during weekends or holidays will begin processing the next business day.

At the moment, we only ship to Australia

Yes! Once your order is dispatched, you can check our Track Your Order.

We currently accept the following payment options:

• American Express
• Apple Pay
• Diners Club
• Discover
• Google Pay
• Mastercard
• Paypal
• Shop Pay
• Visa

All transactions are processed in AUD (Australian Dollars)

Absolutely. Our website uses SSL encryption and secure payment gateways to ensure all transactions are safe and protected.

Yes, you can return your order within 30 days of receiving it, as long as the item is unused and in its original condition.

Simply contact our support team at contact@elivri.com with your order number and reason for return. We'll guide you through the process.

Once we receive and inspect the item, we will process your refund within 14 days. Refunds are issued to the original payment method.

Store Name: Elivri
Company Name: Lofos LLC
Company Number (Filing ID): 2025-001720392
EIN: 39-3190025
Company Address: 30 North Gould Street, Suite 6609, Sheridan, WY 82801, United States

• Contact Form
• Email:  contact@elivri.com
• Phone: +61 480 832 952

We are available during the following hours:

• Monday to Saturday: 8:00 am – 5:00 pm (GMT+10:00) Australian Eastern Standard Time (Sydney)
• Sunday: Closed

We strive to respond within 24 hours.